Here is Google’s message about dropping support via social media:
Thanks for following Google Ads! To receive efficient and fast 1:1 troubleshooting and support, please fill out this form https://t.co/KhdJvjYAf2 for all Google Ads account-related questions. Direct messages and comments will not be actioned starting January 1, 2020.
— Google Ads (@GoogleAds) December 20, 2019
I heard one of the best ways to get Google Ads support was via social media but I guess that is going away now.
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